About us

Birmingham's specialist phone & laptop repair lab.

We're not a kiosk in a shopping centre. We're a small team of specialists who care more about doing the job properly than turning over the next ticket.

12,000+
Repairs completed
45 min
Avg. turnaround
4.9/5
Google rating
Since 2019
Years in business
Our story

Started on a kitchen table.
Built by word of mouth.

The Repair Lab started in 2019 with a single iPhone, a magnifier lamp, and a stubborn refusal to send a customer's logic board to a faceless mail-in service.

Six years later we're a Birmingham institution — but not by accident. We chose to specialise in two things: phones and laptops. We chose to invest in board-level work most shops won't touch. And we chose to offer a lifetime warranty because we trust our techs to do it right the first time.

Every device that hits our bench gets the same care, whether it's a £49 screen swap or a £400 logic-board rescue. Our customers feel that, and they tell their friends. That's still our biggest source of new work.

What we believe

Four rules we don't break.

The same principles that started this shop run it today.

Transparent by default

Upfront pricing, honest diagnostics, and a quote in writing before we touch a single screw. No bill shock.

Genuine-spec parts only

We don't fit the cheapest panel we can find. Every component is matched to your device and tested to spec.

Lifetime craftsmanship warranty

If our workmanship fails, we fix it free for as long as you own the device. We stand behind every repair.

Treat your device like ours

Static-controlled benches, precision tooling, microscopes for board work — and respect for the data on your device.

The team

Meet the people on the bench.

Small team, big specialisms. The names you'll see when you walk in or get a reply on WhatsApp.

IA
Imran Ali
Founder & Lead Technician

12 years on the bench. Specialises in board-level work, micro-soldering and the impossible repairs.

SH
Sarah Hughes
MacBook & Laptop Specialist

Apple-certified. Lives and breathes Retina screens, butterfly keyboards and stage-light fixes.

DB
Daniel Brooks
Phone Repair Tech

Same-day screen and battery wizard. Will have your iPhone fixed before your tea goes cold.

MP
Maya Patel
Customer Lead

The voice on WhatsApp and behind the front counter. Will tell you straight if a repair is worth it.

Find us

Right in the middle of Birmingham.

Walk-ins welcome. Pop-up parking out front and bus stops at the door.

123 High Street
Birmingham B1 1AA
United Kingdom
Opening hours
  • Mon – Fri9:00 – 18:30
  • Saturday10:00 – 17:00
  • SundayClosed
The Repair Lab
123 High Street · B1 1AA
Map embed coming soon

Got something broken?

Send a message — we'll come back with a fixed price and a slot to drop it in.